Seller Obligations

Anyone can sell on RigYard, but the law treats private sellers and business sellers (traders) differently. This page summarises the key points. It isn't legal advice. If you're unsure, take advice or see GOV.UK.

1. Are you a private or business seller?

You're likely to be a business seller if you buy items to resell, build computers to sell, sell regularly for profit, or sell on behalf of a company. If so, you must choose "Business" in your account settings and give your trading name and business address. Your listings will show a Business seller badge. Pretending to be a private seller when you're trading is unlawful under the Digital Markets, Competition and Consumers Act 2024.

2. All sellers

• Your item must be yours to sell and match its description. Under the law of misrepresentation, a buyer may be entitled to their money back if it doesn't.
• Describe faults honestly and don't hide known problems.
• Wipe personal data from drives before handing a computer over.

3. Business sellers: your buyers' consumer rights

When you sell to a consumer, they have legal rights you can't remove:

• Consumer Rights Act 2015: goods must be of satisfactory quality (taking into account that they're used, and any faults you disclosed), fit for purpose and as described. The buyer can reject faulty goods for a full refund within 30 days, and has further rights to a repair, replacement or partial refund after that.
• Consumer Contracts Regulations 2013: for distance sales (agreed online without meeting, for example with delivery), the buyer can usually cancel within 14 days of receiving the item without giving a reason, and must get a refund within 14 days of returning it. You must give them clear information about this right before the sale.
• Information: you must give your business name, geographic address and contact details, and the total price including delivery.
• Unfair terms: notices such as "sold as seen, no refunds" don't remove these rights for business sales to consumers.

Private sales between individuals don't carry the Consumer Rights Act protections above, but the item must still be "as described".

4. Tax

Under the UK's digital platform reporting rules (the Platform Operators (Due Diligence and Reporting Requirements) Regulations 2023), online marketplaces must report some sellers to HMRC, for example sellers with 30 or more sales, or more than about £1,700 (€2,000), in a year. If this applies to you, we'll ask for the information we need. Selling your own used belongings usually isn't taxable, but trading is. See GOV.UK.

5. Questions

Email support@rigyard.example. We can't give legal or tax advice, but we can tell you how RigYard works.